Co-managed IT · Virtual CIO
Co-managed IT and virtual CIO: your IT team, extended
Already have an IT manager or an overseas group IT team? We become your local hands and eyes and take on the work they don’t have time for. Need direction rather than hands? Our virtual CIO gives you senior IT leadership without a full-time salary.
How it works with your team
You keep control. We fill the gaps.
- Local hands and eyes on island for your in-house or overseas IT team
- A clear split of who does what, with agreed escalation paths
- Shared tickets, documentation and regular check-ins
- Security testing and virtual CIO guidance on top
- Emergency support answered 24/7 on (345) 926-7666
Co-managed IT
On-the-ground support for in-house and overseas IT teams
- Local on-site support and emergency callouts in Cayman
- Overflow helpdesk when your team is stretched or away
- Our monitoring, patching and security tools alongside yours
- Cabling, networking and hardware work your team can’t do remotely
- Independent security testing and a second opinion
- Disaster recovery and on-island backup for your Cayman office
Virtual CIO
A senior consultant acting as your IT manager
- IT strategy and a multi-year roadmap
- Annual IT budget and hardware lifecycle planning
- Acceptable use, information security and incident response policies
- Cyber insurance questionnaires
- Readiness for Microsoft 365 Copilot and other AI tools
- Supplier selection and management of your other tech vendors
How we work with your team
- Step 1Agree who does whatA clear split of responsibilities, escalation paths and access.
- Step 2Document & baselineWe document your Cayman environment against our security baseline.
- Step 3Work as one teamShared tickets and regular check-ins, so nothing slips.
- Step 4Review quarterlyPerformance, risks, renewals and the roadmap ahead.
Co-managed IT questions
Will you replace our IT staff?
No. Co-managed IT is designed to support your people, not replace them — we fill the gaps and take on the work they’d rather not.
Is the virtual CIO included in a managed IT plan?
Yes, on our Complete plan. It’s also available on its own for organisations that manage their day-to-day IT themselves.
Can you work with our group IT overseas?
Yes. Many of our clients are Cayman offices of international organisations. We follow your group’s standards and act as their trusted local partner.
Give your IT team the backup it deserves
Let’s talk about where we can help.
Related services
Managed IT Support → Cybersecurity & Compliance → Microsoft 365, Azure & AI →