Business VoIP · Microsoft Teams Phone
Business VoIP in Cayman: your phones, inside Microsoft Teams
More and more of our clients are moving their phones into Microsoft Teams. We plan, set up and support Teams Phone — numbers, call routing, auto-attendants and handsets — and keep existing Avaya systems running smoothly until you’re ready to switch.
- Calls on your laptop, mobile or desk phone
- Auto-attendants, call queues and hunt groups
- Teams Phone licences supplied by us
- Avaya partner since 2003
Microsoft Teams Phone
One app for chat, meetings and every call
Teams Phone turns the Microsoft 365 your team already uses into a complete cloud phone system — no on-site phone server to maintain, and every call follows your people wherever they work.
Work from anywhereMake and take calls on your business number from a laptop, mobile or desk phone — in the office, at home or travelling.
Professional call handlingAuto-attendants, call queues, business-hours routing, voicemail to email and call transfer between teams.
No phone server to maintainEverything runs in Microsoft’s cloud, so there’s no hardware to fail in a storm or replace when it ages.
Keep your numbersPort your existing Cayman numbers to Teams Phone, so customers keep calling the numbers they already know.
Desk phones & headsetsTeams-certified desk phones, conference phones and headsets for people who still want a handset.
Secured like the rest of Microsoft 365The same MFA, conditional access and device management that protect your email protect your phones.
Making the switch
Moving to Teams Phone, without missing a call
- Step 1ReviewYour current system, numbers, call flows and how each team uses the phone.
- Step 2DesignAuto-attendants, queues and routing that match how you work today — or better.
- Step 3Switch overLicences, devices and numbers set up, with a planned cut-over and staff training.
- Step 4SupportChanges and help from the same team that supports the rest of your IT.
Avaya partner since 2003
Still on Avaya? We’ll keep it running
We’ve supported Avaya IP Office in Cayman since 2003. If you’re not ready to move to Teams yet, we’ll keep your system supported and make changes as you need them — and when you are ready, we’ll plan the move.
- Avaya IP Office support and service agreements
- Moves, adds and changes on existing systems
- SIP trunking to cut line costs
- A clear, staged path from Avaya to Teams Phone
VoIP & Teams Phone questions
What do we need to use Teams Phone?
Microsoft 365 and a Teams Phone licence for each person who makes calls, which we can supply. Staff can call from the Teams app on any device, or use a Teams-certified desk phone.
Can we keep our existing phone numbers?
Yes. Your existing local Cayman numbers can be ported to Microsoft Teams Phone, so clients and suppliers keep calling the same numbers. We manage the move and schedule the switch-over to keep disruption to a minimum.
We have an Avaya system. Do we have to switch?
No. We’ll keep supporting your Avaya IP Office for as long as it serves you, and help you plan a move to Teams when the time is right.
Will call quality be reliable?
VoIP is only as good as the network underneath it. Because we also build and manage networks, we check your internet connection, switches and firewall are ready before any calls move.
Ready to bring your phones into Teams?
We’ll review your current set-up and map out the move.
Related services