Cayman-owned managed IT since 1997

Managed IT support and cybersecurity in the Cayman Islands

Technology that just works — so your business can too. CNS is Cayman’s one-stop IT partner: a local helpdesk with guaranteed response times, security in every plan, Microsoft 365 and cloud, backups kept on-island, and our own cabling, networking and VoIP phone teams.

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Existing client with an emergency? Call our 24/7 line on (345) 926-7666

Local and accountable

1 hourGuaranteed response to critical issues, from a Cayman-based helpdesk

24/7Emergency support line, plus round-the-clock monitoring and threat protection

KYNightly backups held in a hurricane-rated Cayman data centre for three years

In-houseSecurity, cabling and phone teams — one partner, no finger-pointing

Sound familiar?

IT shouldn’t be the thing that keeps you up at night

If any of these ring true, it’s time for a partner who fixes the causes, not just the symptoms.

Talk to us about it

  • Calling for help and getting a voicemail or an overseas call centre
  • The same problems coming back month after month
  • Worrying that one phishing email could take the business down
  • Not knowing if your backups would actually work after a hurricane
  • CIMA, the Data Protection Act or your cyber insurer asking questions you can’t answer
  • Unpredictable IT bills and surprise project costs
  • Cabling, phone and IT contractors blaming each other
  • No plan for where your technology needs to be in two years

What we do

Everything your business runs on, from one Cayman team

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Partners & certifications Microsoft Microsoft Azure SentinelOne Veeam SonicWall Aruba Networks HPE Palo Alto Networks KnowBe4 VMware Microsoft Hyper-V ISC2 CISSP Avaya ISACA CISA

Why CNS

One team, from the cable in the wall to the cloud

We’re the only IT support company in Cayman with its own certified cabling team, alongside in-house security and phone specialists. When something breaks there’s no finger-pointing between contractors — we trace the problem end to end and fix it.

It also means your network is designed, built and security-tested by the same people who’ll support it afterwards.

  1. 01Cabling, networking & VoIP — the physical network, built and tested
  2. 02Network & hardware — firewalls, switches, servers and devices
  3. 03Users & cloud — Microsoft 365, Azure, support and monitoring
  4. 04Security & recovery — protection, testing, compliance and backups

Why CNS

Local people, fast answers, nearly three decades on island

We’re Cayman-owned and Cayman-based. When you call, you reach someone who knows your setup, and when something needs hands-on attention, they can be at your door.

About CNS →

1997Serving Cayman businesses since

1 hourGuaranteed response to critical issues

24/7Emergency support and threat monitoring

On islandEngineers on site when needed, backups stored in Cayman

IT that understands your sector

All industries →

CIMA-regulatedFinancial services & fundsBanks, fund administrators, trust companies and insurers that need audit-ready IT. ConfidentialLegal & professional servicesLaw firms, accountants and corporate service providers protecting client data. Guest-facingHospitality & retailHotels, restaurants and shops that need networks and phones that never quit. Mission-drivenGovernment, education & non-profitPublic bodies, schools and charities making every dollar count.

Getting started

Switching to CNS is easier than you think

  1. 1Free network assessmentWe review your systems, security and backups, and tell you plainly what we find.
  2. 2Choose your planA clear proposal with a fixed monthly fee per user — Lite, Premium or Complete.
  3. 3Up and running in as little as 2 weeksMeet your account engineer; we deploy, document and secure everything, and you’re fully onboarded within 30 days.

Compare managed IT plans →

Cybersecurity & regulatory assurance

Specialist cybersecurity assurance for CIMA-regulated firms

Cybersecurity is a matter of governance, resilience and regulatory compliance, not just IT. Our in-house security team tests whether your controls really work, maps every finding to your obligations and reports it in terms your board can act on.

See our cybersecurity services

  • CIMA cybersecurity compliance assessments
  • Control effectiveness, external and wireless penetration testing
  • Incident response planning and board tabletop exercises
  • Security awareness training and AI security guidance
  • Aligned with ISO/IEC 27001 and NIST CSF 2.0, with executive-level reporting

Questions

Common questions

Do you provide on-site IT support in Grand Cayman?

Yes. Our engineers live and work in Grand Cayman, so when something needs hands-on attention we come to you. Most problems don’t need a visit at all: we fix them remotely through secure tools, often while you’re still on the phone. Our helpdesk is open 8:00am to 5:00pm, Monday to Friday, and emergency calls are answered 24/7.

Where is our data stored?

Microsoft 365 data stays in your Microsoft tenant, and our nightly backups of it are stored in a hurricane-rated data centre in the Cayman Islands for three years. Server backup and hosting are available on-island too.

We already have an IT person or overseas IT team. Can you help?

Yes — that’s co-managed IT. We act as your local hands and eyes, take on the work your team doesn’t have time for, and add security testing and strategy on top. Learn about co-managed IT.

Can you help with our cyber insurance?

Yes. Our plans are designed around the controls insurers ask for most — MFA, endpoint detection and response, backups and staff training — and we help you complete insurer questionnaires about the controls we manage.

What if we want to leave?

You can leave at the end of any term with 60 days’ notice. Whenever you leave, we hand over all your admin credentials, documentation and data. We never hold them hostage.

What does the free network assessment include?

An engineer visits your office and reviews your network, firewall and Wi-Fi, your servers and computers, your Microsoft 365 or Google Workspace setup, your backups, and key security controls such as multi-factor authentication, patching and email protection. We also check what your business exposes to the internet. You get a short written report in plain English: what’s working, what’s at risk and what we’d fix first, and we walk you through it. There’s no cost and no obligation.

Book your free network assessment

Tell us a little about your business and we’ll arrange a time to review your network, backups and security — no obligation.

(345) 945-2755 [email protected] Unit U14 Breezy Castle, 125 Owen Roberts Drive, Grand Cayman

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